Be in control with flexible plans

Choose the one that’s right for you.

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I want to sell tickets in
Get paid in
Starter
Start small
For independent organizers Everything you need to start selling tickets today.
2% + $0.59
per ticket
(Capped at per ticket)
(No cap)
Get Started Contact us
Get started for free
  • Sell on your website or Facebook

  • Advanced payouts via StripeConnect

  • Unlimited ticket types

  • Custom checkout questions

  • Real time analytics and insights

  • Scan and sell at the door

  • Online help center

  • Email support

Processing fees apply. See below for details.
Standard
Get growing
For growing brands and businesses Take your event to the next level with access to additional features.
2% + $0.59
per ticket
(Capped at per ticket)
(No cap)
Contact us Get Started
Everything in Starter plus
  • Sell on our partner websites

  • Team permissions

  • Cardholder presales

  • Flexible payment plans

  • Priority customer support

Processing fees apply. See below for details.
Pro
Branch out
For established organizers Create a customized offering to suit the needs of your event.
Custom pricing
Create your own a la carte plan
Contact us
Choose the features and services that work for you
  • Dedicated account manager

  • Pricing and marketing strategy

  • Onsite support

  • Seating maps Private Beta

  • RFID access control

  • Sponsorship network

  • Partner marketing services

  • Partner affiliate channels

  • Dynamic pricing

  • Call center support

Free for free events. Zero setup costs, no hidden fees, and no termination fees.

Compare all features
Frequently asked questions, answered.
What fees do you charge?
Fees are charged on paid tickets and vary by currency and location. Depending on your location other taxes (e.g. VAT) may apply. For Paid Events: Universe charges a per ticket Service Fee for all paid orders. If you are using our payment processor, Universe Payments, to process payments for your event, a credit card processing fee will also be applied. If you are using your payment processor by integrating with Stripe, the processing fee will be charged to you by Stripe and not passed on as a Universe fee in our system. Learn about payment processing options. For Free Events: There are absolutely no service fees applied when people register for a free event. Universe is 100% free for free events.
Are there any hidden fees?
There are no hidden fees to sell tickets on Universe. There is no charge on free tickets. For paid tickets there is a Universe service fee and credit card processing fee that apply to the price of the ticket. You have the option to either absorb fees into the ticket price or pass the fees along to your buyers.
Can I pass the Universe fee and credit card fee on to buyers?
Yes, you can pass all fees on to your buyers. If you are using Universe Payments, simply use the dropdown below “fee structure” on the Payments & Fees tab of your event page and select “Pass fees to the buyer.” Both the Universe service fee as well as the credit card processing fee will be passed to the buyer as a separate line item at checkout. If you are using Stripe connect, select “Pass fees to the buyer” in order to pass on the Universe service fee. To pass on the credit card fee, select “Yes, flat and/or a % of the purchase” in the dropdown menu below “Charge an additional fee to buyers” and then enter your credit card fee with Stripe as the amount.
Can I charge an additional fee on top of my ticket price?
Yes, you can add an additional fee as either a $ or % amount and it will appear as a separate line item at checkout and on your buyers’ receipts.
Can I charge tax on my tickets?
Yes, you can add tax as a separate line item at checkout and it will show on your buyers’ receipts. Please note that you are responsible for all local tax laws and that Universe does not withhold or remit taxes collected on your behalf. For questions on whether or not you should charge tax on your tickets, we recommend consulting with an accountant.
What is the difference between Starter, Standard and Pro?
With Starter you get access advanced payouts and a full suite of tools to including customizable ticket types and checkout questions, unlimited sales channels and real time insights. Starter comes with access to email support and access to our online knowledge base. With our Standard plan you get access to everything in Starter plus access to additional features such as cardholder presales, payment plans, partner sales channels, team permissions and more. Our Pro plan allows you to create a customized package to meet the needs of your event. Choose from features across Starter and Standard and add on professional services such as a dedicated account manager, onsite support, and more. Pricing associated with any Pro plan is custom. Get in touch with our team to learn more.
Which tier is right for me?
If you're still unsure which tier is right for you get in touch with our team. We'd be happy to have a conversation to understand your needs and recommend a solution.
Can I upgrade or downgrade?
Yes, you can upgrade, downgrade or cancel at any time.
Do you offer a free trial?
Currently, we do not offer a free trial but it's completely free to create an account and event pages on Universe. You will only be charged once a ticket is sold.
Do you offer special pricing for nonprofits?
Yes, if you are a registered nonprofit or charity, you can request our special pricing. Once approved, you will receive a referral code to enter upon creation of your event. Please note that this code must be entered into the basic information section on each of your event pages in order for the special pricing to apply. Enter your code by clicking on “enter a referral code” below your contact details when creating your event.
Event done

Universe for good

You’re committed to changing the world and we’re here to help. Official nonprofits and charities get access to special pricing rates.

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Simple pricing. Powerful features.

Compare each of our plans side by side.

Starter Standard Pro
Event Customization
Unlimited ticket types
Includes password protected, discounted, and donation tickets.
Customizable checkout questions
Custom order messages
Seating maps Private Beta
Cardholder presales
Pre-approval for certain cards may apply.
Dynamic pricing
Pricing optimization analysis
Available by application or invitation only.
Guest management
Multiple payment methods
Credit cards, debit cards, and many popular alternative payment methods.
Standard guest receipts
Includes a confirmation email and ticket.
Ticket transfers
Standard chargeback support
Extended chargeback support
Flexible payment plans
Pay by invoice
Event Marketing
Partner marketing services
Includes access to our in-network digital agency.
Sponsorship opportunities
Includes access to Live Nation network.
Marketing strategy
Event Sales
Partner affiliate channels
Includes access to Ticket Runner and SocialLadder.
Sell on your website
Sell on Facebook
Sell on Universe Discover
Sell on Ticketmaster.com
Event Management
Integrated conversion tracking
Real time analytics and insights
Detailed cross event analytics by ticket type.
Account dashboard
Manage team permissions
Advanced payouts
Predefined or custom reports
Waiting room
Integrations
GraphQL
Open source API
Webhooks
Google Analytics
Google Tag Manager
Facebook Pixel
Mailchimp
Zapier
Onsite
Scan and sell at the door
Ticket Manager for iOS and Android.
RFID access control
Custom paper tickets
Customizable badges
Available across Starter and Standard at an additional cost.
Support
Online help center
Email support
Dedicated account manager
Access to an Account Manager and/or Customer Success Manager.
Onsite support
Call center support
Priority customer support
Get Started Contact us Contact us
Starter
Get started for free with key features including:
Unlimited ticket types
Customizable checkout questions
Custom order messages
Multiple payment methods
Standard guest receipts
Ticket transfers
Standard chargeback support
Partner affiliate channels
Sell on your website
Sell on Facebook
Sell on Universe Discover
GraphQL
Webhooks
Google Analytics
Google Tag Manager
Facebook Pixel
Mailchimp
Zapier
Scan and sell at the door
Online help center
Email support
View more
Standard
Get everything from our Starter plan plus additional features including:
Unlimited ticket types
Customizable checkout questions
Custom order messages
Cardholder presales
Multiple payment methods
Standard guest receipts
Ticket transfers
Standard chargeback support
Extended chargeback support
Flexible payment plans
Pay by invoice
Partner affiliate channels
Sell on your website
Sell on Facebook
Sell on Universe Discover
Sell on Ticketmaster.com
GraphQL
Webhooks
Google Analytics
Google Tag Manager
Facebook Pixel
Mailchimp
Zapier
Scan and sell at the door
Online help center
Email support
Onsite support
Priority customer support
View more
Pro
Get everything from our Starter and Standard plans plus additional features including:
Unlimited ticket types
Customizable checkout questions
Custom order messages
Seating maps Private Beta
Cardholder presales
Dynamic pricing
Pricing optimization analysis
Multiple payment methods
Standard guest receipts
Ticket transfers
Standard chargeback support
Extended chargeback support
Flexible payment plans
Pay by invoice
Partner marketing services
Sponsorship opportunities
Marketing strategy
Partner affiliate channels
Sell on your website
Sell on Facebook
Sell on Universe Discover
Sell on Ticketmaster.com
GraphQL
Webhooks
Google Analytics
Google Tag Manager
Facebook Pixel
Mailchimp
Zapier
Scan and sell at the door
RFID access control
Custom paper tickets
Customizable badges
Online help center
Email support
Dedicated account manager
Onsite support
Call center support
Priority customer support
View more
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Don't see what you're looking for?

Our team is here to help and we'd love to learn more about your event.

Get in touch