Be in control with flexible plans

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I want to sell tickets in
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Starter
Start small
For independent organizers Everything you need to start selling tickets today.
2% + $0.59
per ticket
(Capped at per ticket)
(No cap)
Get Started Contact us
Get started for free
  • Sell on your website or Facebook

  • Advanced payouts via StripeConnect

  • Unlimited ticket types

  • Unlimited add-ons

  • Custom checkout questions

  • Real time analytics and insights

  • Scan and sell at the door

  • Online help center

  • Email support

Excludes VAT and processing fees. See FAQs for more info.
Standard
Get growing
For growing brands and businesses Take your event to the next level with access to additional features.
2% + $0.59
per ticket
(Capped at per ticket)
(No cap)
Contact us Get Started
Everything in Starter plus
  • Team permissions

  • Cardholder presales

  • Payment plans

  • Tiered ticketing

  • Priority email support

Excludes VAT and processing fees. See FAQs for more info.
Pro
Branch out
For established organizers Create a customized offering to suit the needs of your event.
Custom pricing
Create your own a la carte plan
Contact us
Choose the features and services that work for you
  • Sell on Ticketmaster

  • Dedicated account manager

  • Pricing and marketing strategy

  • Onsite support

  • RFID access control

  • Sponsorship network

  • Partner marketing services

  • Partner affiliate channels

  • Dynamic pricing

  • Contact center support

Free for free events. Zero setup costs, no hidden fees, and no termination fees.

Compare all features
Frequently asked questions, answered.
What fees do you charge?
Fees are charged on paid tickets and vary by currency and location. Depending on your location, other taxes (e.g. VAT) may apply. For Paid Events: Universe charges a per ticket Service Fee for all paid orders. For countries where all-in pricing applies (e.g. every country except USA) the Service Fee and Processing Fee are displayed as one summarized price. If you are using our payment processor, Universe Payments, to process payments for your event, processing fees are included by default. If you are using your payment processor by integrating with Stripe, the processing fee will be charged to you by Stripe and not passed on as a Universe fee in our system. Learn about payment processing options. For Free Events: There are absolutely no service fees. Universe is 100% free for free events.
Are there any hidden fees?
There are no hidden fees to sell tickets on Universe. There is no charge on free tickets. For paid tickets there is a Universe service fee and payment processing fee that apply to the price of the ticket. You have the option to either absorb fees into the ticket price or pass the fees along to your buyers.
Can I pass the Universe fee and payment processing fee on to buyers?
Yes, you can pass all fees on to your buyers. If you are using Universe Payments, simply use the dropdown below “fee structure” on the Payments & Fees tab of your event page and select “Pass fees to the buyer.” Both the Universe service fee as well as the payment processing fee will be passed to the buyer as a separate line item at checkout. If you are using Stripe connect, select “Pass fees to the buyer” in order to pass on the Universe service fee. To pass on the payment processing fee, select “Yes, flat and/or a % of the purchase” in the dropdown menu below “Charge an additional fee to buyers” and then enter your payment processing fee with Stripe as the amount.
Can I charge an additional fee on top of my ticket price?
Yes, you can add an additional fee as either a $ or % amount and it will appear as a separate line item at checkout and on your buyers’ receipts.
Can I charge tax on my tickets?
Yes, you can add tax as a separate line item at checkout and it will show on your buyers’ receipts. Please note that you are responsible for all local tax laws and that Universe does not withhold or remit taxes collected on your behalf. For questions on whether or not you should charge tax on your tickets, we recommend consulting with an accountant.
What is the difference between Starter, Standard and Pro?
With Starter you get access advanced payouts and a full suite of tools to including customizable ticket types and checkout questions, unlimited sales channels and real time insights. Starter comes with access to email support and access to our online knowledge base. With our Standard plan you get access to everything in Starter plus access to additional features such as cardholder presales, payment plans, partner sales channels, team permissions and more. Our Pro plan allows you to create a customized package to meet the needs of your event. Choose from features across Starter and Standard and add on professional services such as a dedicated account manager, onsite support, and more. Pricing associated with any Pro plan is custom. Get in touch with our team to learn more.
Which tier is right for me?
If you're still unsure which tier is right for you get in touch with our team. We'd be happy to have a conversation to understand your needs and recommend a solution.
Can I upgrade or downgrade?
Yes, you can upgrade, downgrade or cancel at any time.
Do you offer a free trial?
Currently, we do not offer a free trial but it's completely free to create an account and event pages on Universe. You will only be charged once a ticket is sold.
Do you offer special pricing for nonprofits?
Yes, if you are a registered nonprofit or charity, you can request our special pricing. Once approved, you will receive a referral code to enter upon creation of your event. Please note that this code must be entered into the basic information section on each of your event pages in order for the special pricing to apply. Enter your code by clicking on “enter a referral code” below your contact details when creating your event.

Universe for good

You’re committed to changing the world and we’re here to help. Official nonprofits and charities get access to special pricing rates.

Get in touch

Simple pricing. Powerful features.

Compare each of our plans side by side.

Starter Standard Pro
Event Customization
Unlimited ticket types
Includes password protected, discounted, and donation tickets.
Unlimited add-ons
Includes customization and the ability to add pictures.
Tiered ticketing
Automatically start sales for a ticket type when another one sells out.
Custom checkout questions
Custom order messages
Cardholder presales
Pre-approval for certain cards may apply.
Dynamic pricing
Pricing optimization analysis
Guest management
Multiple payment methods
Credit cards, debit cards, and many popular alternative payment methods.
Purchase receipts
Includes a confirmation email and ticket.
Ticket transfers
Standard chargeback support
Universe submits evidence on your behalf for any dispute processed on Universe Payments.
Extended chargeback support
Payment plans
Payment Plans are currently unavailable in Europe.
Event Marketing
Partner marketing services
Includes access to our in-network digital agency.
Sponsorship opportunities
Includes access to Live Nation network.
Marketing strategy
Event Sales
Partner affiliate channels
Includes access to Ticket Runner and Social Ladder.
Sell on your website
Sell on Facebook
Sell on Universe Discover
Sell on Ticketmaster
Event Management
Integrated conversion tracking
Real time analytics and insights
Detailed cross event analytics by ticket type.
Account dashboard
See realtime analytics and insights.
Manage team permissions
Advanced payouts
Available on Stripe Connect.
Reports
Available in real time at an account or event level.
Waiting room
Buyers will automatically be put in a queue during a high demand onsale to ensure platform stability.
Integrations
GraphQL API
Use our API to easily retrieve your event and sales data for reporting or your custom apps.
Webhooks
Google Analytics
Facebook Pixel
Mailchimp
Automatically add attendees to your mailing list.
Zapier
Automate workflows between Universe and Zapier's many apps like Slack and Google Sheets.
Onsite
Scan and sell at the door
BoxOffice for iOS and Android.
RFID access control
Custom paper tickets
Custom badges
Available across Starter and Standard at an additional cost.
Support
Online help center
Email support
Priority email support
Dedicated account manager
Access to an Account Manager and/or Customer Success Manager.
Onsite support
Contact center support
Get Started Contact us Contact us
Starter
Get started for free with key features including:
Unlimited ticket types
Unlimited add-ons
Custom checkout questions
Custom order messages
Multiple payment methods
Purchase receipts
Ticket transfers
Standard chargeback support
Partner affiliate channels
Sell on your website
Sell on Facebook
Sell on Universe Discover
GraphQL API
Webhooks
Google Analytics
Facebook Pixel
Mailchimp
Zapier
Scan and sell at the door
Online help center
Email support
View more
Standard
Get everything from our Starter plan plus additional features including:
Unlimited ticket types
Unlimited add-ons
Tiered ticketing
Custom checkout questions
Custom order messages
Cardholder presales
Multiple payment methods
Purchase receipts
Ticket transfers
Standard chargeback support
Payment plans
Partner affiliate channels
Sell on your website
Sell on Facebook
Sell on Universe Discover
GraphQL API
Webhooks
Google Analytics
Facebook Pixel
Mailchimp
Zapier
Scan and sell at the door
Online help center
Email support
Priority email support
View more
Pro
Get everything from our Starter and Standard plans plus additional features including:
Unlimited ticket types
Unlimited add-ons
Tiered ticketing
Custom checkout questions
Custom order messages
Cardholder presales
Dynamic pricing
Pricing optimization analysis
Multiple payment methods
Purchase receipts
Ticket transfers
Standard chargeback support
Extended chargeback support
Payment plans
Partner marketing services
Sponsorship opportunities
Marketing strategy
Partner affiliate channels
Sell on your website
Sell on Facebook
Sell on Universe Discover
Sell on Ticketmaster
GraphQL API
Webhooks
Google Analytics
Facebook Pixel
Mailchimp
Zapier
Scan and sell at the door
RFID access control
Custom paper tickets
Custom badges
Online help center
Email support
Priority email support
Dedicated account manager
Onsite support
Contact center support
View more

Don't see what you're looking for?

Our team is here to help and we'd love to learn more about your event.

Get in touch