OPEN POSITIONS
With a passion for solving challenging problems and iterating to build the right solutions, our Engineering team ships top-tier products and apps used by people around the world.
Driven by human-centred design, our small but mighty multi-disciplinary design team works on all things Product and Brand to create simple, delightful experiences for our users.
Our product owners make up a team of collaborators and problem solvers who know how to take ownership over business objectives, drive focus, and maintain our roadmap.
Our sales org is composed of relationship builders who are motivated by seeking out new business opportunities and partnering directly with clients to make the most out of their events.
Passionate storytellers, our marketing team works to translate insights into compelling campaigns, messaging, and enablement that drive growth and bring our brand to life.
Our customer experience team works tirelessly to ensure our organizers have access to the support and tools they need to exceed fan expectations with each and every event they host.
Enjoy two free tickets to Universe events, four free tickets to Ticketmaster concerts annually and an exclusive pass that gets you and a plus one into select amphitheaters across North America.
We gather monthly whether we’re celebrating a birthday or just hanging out enjoying each other’s company. Past socials include everything from scavenger hunts and axe throwing to volunteering and paddle-boarding.
We provide you with everything you need to be successful including top of the line equipment, flexible hours, remote work, and a fully stocked kitchen that includes coffee and healthy snacks.
All employees get access to medical, vision, dental as well as life and long-term disability insurance. Other benefits include, generous maternity and paternity leave, child benefits, a matching RRSP/401k, and more.
We seek to create a culture of learning by incorporating weekly demos and monthly hack days into our schedules. We also have a tuition reimbursement program to ensure everyone has access to continued learning.
We're seeking an ambitious, bright, and self-driven individual to join our Client Services team. This role will be responsible for working with some of our highest grossing clients, developing relationships, and helping them execute events flawlessly. You'll be assisting clients from onboarding through to post-event wrap-up and everything in between, you will help them set-up the event in the optimal format, and ensure they are utilizing Universe features to their full capacity.
Working closely with our B2B Marketing and Sales teams, you will help craft and tell the Universe story to thousands of clients and prospects, as our team expands to support a global clientele. In this role, you will assist with researching our competitive landscape and distilling our product narrative into compelling sales collateral and content across our B2B channels. Throughout this process, you will have opportunities to collaborate with wider, cross-functional teams at Ticketmaster and learn more about the live event industry, including the specific segments we operate in.
As a Lead Software Developer at Universe, you will apply your passion for technology and live entertainment to build a world-class ticketing platform. In this deeply technical position, you’ll work closely with your team to build reliable and scalable solutions to tough technical challenges. You’ll deliver great quality code and innovative solutions while growing your skills as both a technical contributor and leader through code reviews, pairing sessions, mentorship opportunities, and both learning and teaching skills to the team. We’re a relatively small team which means you will play a significant and impactful role in contributing to our most important tech systems, informing our culture, and establishing and maintaining the high technical bar we’ve established across our product.