YEG Candy Cane Lane Sleigh Rides 2019
9915 148 St NW
9915 148 St NW, Edmonton, AB T5N 3G1, Canada
Alberta
53.538189
-113.57529699999998
Welcome to the YEG Candy Cane Lane on-line reservation system.
Tickets will be available at 6 PM, Saturday November 23 2019 and the sleigh rides will be available from Thursday December 12 2019 to Monday December 23 2019.
To book an entire dedicated sleigh please select 22 passengers.
Each passenger is $17 plus service charge, except for infants under 24 months sitting on a lap that are free.
The sleigh rides are 45-60 minutes and leave from, and return to, the park at 148st and 100ave.
Please ensure all passengers in your party arrive at least 15 minutes before your scheduled departure. Be aware that traffic and parking can be time consuming during busy times. We recommend approaching from 142st. Sleighs will leave on schedule, even if all passengers are not there.
CANCELLATION POLICY
We reserve the right to cancel sleigh rides at any time at our discretion. If we exercise that right of cancellation you will receive an email notification of the cancellation and we will refund any fees which you have paid in full within 5-8 business days.
Please note, as teams of horses must be brought in at considerable expense each night, we require at least 24 hours notice if you must cancel your booking to avoid charges and be refunded in full within 5-8 business days. There will be no refund for cancellations within 24 hours of the time of your trip.
COLD WEATHER CANCELLATIONS
We reserve the right to issue cold weather cancellations! If temperatures for the evening in Edmonton are forecast to drop below minus 20⁰C (or minus 23⁰C with wind chill factor), as reported at 11 AM by Environment Canada website at https://weather.gc.ca/forecast/hourly/ab-50_metric..., the sleigh rides for that night will be cancelled, you will receive an email notification of the cancellation and a full refund will be issued within 5-8 business days.
REFUNDS
To request a refund, please follow the instructions at https://universe.desk.com/customer/en/portal/articles/1352796-can-i-get-a-refund-. Please note that partial refunds are not possible. If you have purchased more than 1 ticket in the same order, all tickets in your order will be cancelled and refunded.
Problems? e-mail bookings@yegcandycanelane.com