Success Story Art miami
At A Glance

Miami’s longest running contemporary art fair, Art Miami, chose Universe to ticket a series of their events including Context Art Miami and Aqua Art Miami during the Winter of 2017 in Miami Beach, Florida. These events proudly host art fans, industry veterans, art vendors and dealers from all around the world over the course of 5 days.

21,522
attendees
5
events
95%
check-in rate
Challenge

The Art Miami team wanted to find a new platform that would improve both the ticket purchasing process and onsite experience for all patrons and VIP guests. With tens of thousands of individuals expected to attend, they also needed efficient scanning technology to reduce wait times for each of the exhibits.

Solution

Universe was able to provide an easy and intuitive ticket purchasing experience, right from Art Miami’s website with our native checkout process. To address their onsite needs and check-in process, our Ticket Manager App was easily accessible to their team members across every device.

Result

Following the success of ticketing Art Miami’s 2017 events, Universe has continued its partnership into 2018. In total, Universe has processed over 21,000 tickets across 5 different events including Palm Beach Modern + Contemporary, Art Wynwood, Art New York, and with many more to come.

Category Fairs and Festivals
Location Miami, USA
Working with Universe has been a big improvement for our ticketing system and reporting processes. The Ticket Manager app is extremely user-friendly and efficient for capturing necessary customer and sales data.
Art miami headshot
Melissa Jarowoi Accounting Specialist Art Miami

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